Return & Exchange

RETURNS

Drinks and foods can not be returned unless the item(s) you received does not match with what you purchased.

For merchandises, all of the following conditions must be met for us to process your return:

  • The return must be requested within 30 calendar days from the purchase date.

  • The item(s) must strictly be in its original, unused, unaltered and unwashed condition.

  • The item must be returned with the tags and packaging in their original condition.

EXCHANGES

Drinks and foods can not be exchanged unless the item(s) you received does not match with what you purchased.

If you would like to exchange merchandises, we ask you to get a full refund on the item first by inquiring one of our staffs at the shop in-person, then to make a new purchase of your preferred item.

The same conditions as our return policy must be met for us to process your merchandise exchange.